If your question is not answered here, please call
Q1. Are your
quoted website design fees completely inclusive, or are there
A. There are
no hidden charges. When you sign up for the Christian Web
Services package you can be confident that your organisation
will have an attractive and fully functional website for the
quoted price - which start from £299. Various facilities cost
more to program and install. We are pleased to discuss with you
your needs and the costs involved.
You should remember to budget for website hosting however.
This is an ongoing requirement of having a website. Our hosting
charges are just £140 per annum for a typical .org.uk website.
You can ask another company to host your website at any time -
but our prices are very competitive. Remember our hosting
includes unlimited changes to one existing web page per quarter
within the hosting subscription.
If you maintain your website yourself (i.e. make changes to
text or pictures after the design has been completed) then we
make no additional charge. If not, then see Q3 below.
NB There are NO VAT charges to pay on our services.
Q2. Can I maintain my
own website free of charge?
A. Yes. We make no
charge if you want to maintain your own website. Many of our
customers do so.
NB You may edit any page on your website except any flash
navigation menu's, or any page which is created in Flash. If
those need changing after initial design you should ask us to do
Q3. I do not want to
maintain my own website - so do I have to pay every time my
telephone number changes etc?
A. We are happy to make
any reasonable MINOR EDITS to your website without charge. An
example of a minor edit is one
of the following:
i) a change to or addition of a telephone/fax number, email
address or postal address
ii) a correction of a spelling mistake or other 'typo'.
iii) a change to opening times or equivalent features.
Q4. What if I do not
want to maintain my own website - but want to make substantial
changes to text and/or pictures?
A. If you want changes
to an existing website which fall outside of the 'minor edits'
defined above, and outside of our "unlimited changes to one
existing web page per quarter within the hosting subscription. we will be delighted to do this for you but will
raise a fixed 'page change request' charge of £ 50 which covers
all the changes you want made to that page at that time. Please
contact us when you need extra pages
adding to your site
Q5. Does your price
include registration of our website address?
A. Yes. The annual
hosting charge covers the costs of registering a website
Q6. Who operates Christian Web Services?
A. Christian Web Services
are an experienced
internet company specialising in website
development for various Christian organisations and business.
Q7. Do I have to keep my
website with you forever, or can I move it to another supplier
to host if I wish?
A. You may move your
website to another hosting service at any time after the initial
hosting fee has been paid - though Christian Web Services all
inclusive prices are very
competitive. Remember it's not JUST the
hosting space you are getting from us!
Q8. Do you
use Macromedia Flash in your websites?
A. We will use Macromedia Flash
if required, however we prefer to use more traditional linking
methods, these are definitely search engine friendly. Other
methods are progressively less so.
Q9. In what format do
you like to receive words and photographs about my business for
A. It is obviously
helpful to us if you are able to provide text and photographs in
electronic form - for example, a word document or .txt file and
digital images as .jpg, the files output by a digital
camera. If this is not possible, we can scan information in, at
our discretion. for our postal address contact us.
Q10. How do we go about
briefing you about the website details?
A. Call us or
(contact to get our telephone Number) to discuss your site. It
is not always necessary to meet
- many people talk to us on the phone and then email us text and
Q11. Do you provide web
counters/ website usage figures?
A. If you wish, we
can also provide a very comprehensive statistics package at a
Q12. Do you provide
graphics for my website?
A. We can provide attractive images for your non-exclusive
use, solely within your website. Beyond this we use the words
and photographs which you supply (and which you must confirm to
us that you have the right to use). Such images are charged for,
the rate depends on the cost of the images. Please note whilst
our standard fee is £5.00 per image, some photographs can cost
in excess of £50.00
Q13. Will my site be"
Search Engine" friendly?
A. When we build your
website you are asked to provide a comma separated list of all
the relevant key words you can think of. We then use these to
include all of the relevant 'metadata' which your site needs to
present itself to Search Engines.
Note however that WHERE your site appears on the list depends
on many other factors. For example, if you sold 'bouncy castles'
in London then search engine
already has 630 entries - many of which are simple reports of
events where bouncy castles were present. Google ranks sites
according to a complex formula which changes regularly.
FREE ENTRIES ON SEARCH ENGINES. We register you with free
Lycos, and there are many others which you can get onto -
look for the "Add my site" or "Add my URL" section on the Search
Engine website and follow the instructions.
PAY PER CLICK ADS. It is important to realise that nowadays
very many of the top listings in most Search Engines are paid
adverts - and that you can benefit from this by using one of the
advertising services yourself. Two of the best known are
You pay a lump sum
in advance (say £100) then 'bid' an amount you are prepared to
pay if someone clicks on your ad (amounts go from 10p up to
several pounds per click depending upon the market you are in,
as it were).
WEB CLASSIFIEDS. You can get additional paid listings in many
web directories. e.g.
'Submit Your Site' .
BEWARE. Third party services which promise to get you top of
the Search Engines can be very expensive and generally just use
one of the techniques above - which you can easily do for
yourself using the guidance given here.
Q14. How do I set-up my
POP email in Outlook or Outlook Express?
Q15. Can customers
contact us through our website?
A. Yes. Your site
can be provided with a standard customer contact form that your
customers can complete online. You then receive their details
through your email. This allows them to make enquiries,
ask for information etc.
A. We can add payment
facilities to your website - however be aware that this will
involve added cost.
We accept are
- which is low cost to us, and Free to the customer
Note that Paypal which allows you to take credit cards online
is currently Free to register, you pay a % of the transaction
value to them for the facility.
NOTE. Any use of Credit Cards to accept payment has associated
problems (i.e. clients charging back their card after you have
delivered their product). Please read the
Q17. Database backed
A. Database backed
websites are more complex than standard sites (and significantly
more expensive). Please complete our contact form if you know
you need a database backed site, or have any other more complex